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Full Version: Windows XP SP3 RC1 and Trend Micro IS 08
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Renames
After doing a clean install of XP then installing XPSP3 RC1. I Installed Trend Micro IS 08.

The firewall was unable to start because windows would not alow its internal Firewall to shut down.

No matter what you did it would just restart,
Taco Bell
Well, you should have completely turned off the Windows firewall before even installing Trend Micro.

However, the unexpected behavior could also be a consequence of the unreleased service pack you're running.
Renames

Product: Trend Micro Internet Security - 2008, Trend Micro Internet
Security Pro - 2008, Trend Micro AntiVirus plus AntiSpyware - 2008
Operating System: Windows XP - SP3


Solution:
This error will appear if you have installed the 16.05 version of
Trend Micro Internet Security Pro, Trend Micro Internet Security and
Trend Micro AntiVirus plus AntiSpyware 2008 on a computer running
Windows Vista with Service Pack 1 or Window XP with Service Pack 3.


The Trend Micro Personal Firewall and the Unauthorized Changes
Prevention features main components do not work with the new service
packs from Microsoft.


A working version of Trend Micro Internet Security Pro, Trend Micro
Internet Security and Trend Micro AntiVirus plus AntiSpyware 2008 with
Windows Vista SP1 and Windows XP SP3 would be released sometime in
February 2008.


The release would be timed before Microsoft uploads the new service
packs in their automatic update servers for Windows.


To prevent this message from appearing, follow the steps indicated
below:
a.Check the program version of the Trend Micro program installed on
your computer.
b.If you are using version 16.05 and you want to continue using this
latest version of the Trend Micro program, you must uninstall the non-
working service pack from Microsoft.
c.If you do not want to remove the new Microsoft service packs, Trend
Micro suggests that you uninstall the Trend Micro program installed in
your computer and install PC-cillin Internet Security 2007 until the
release of the working version.
source:
http://esupport.trendmicro.com/support/vie...tID=EN-103668...


Great stuff. I love it. I sometimes wonder if these guys where actually trying to make us cry

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